Airlines

Airlines Want Flyers To Feel Safe, But Grab Bag Of COVID Policies Adds Turbulence

Tony Scott boarded an American Airlines flight May 25 from Los Angeles to Dallas. It was a trip he felt he had to take despite concerns about the coronavirus. His son, who lives in Texas, was having health problems.

The teen seated next to Scott in business class wasn’t wearing a mask. Scott was surprised because before the flight he received an email from American reminding him masks were required. He flagged down a flight attendant, who gently reminded the teen of the face-covering rule. She still declined to wear the mask, and the flight attendant told Scott that because she was a minor, the teen was exempt from the requirement.

But Centers for Disease Control and Prevention guidelines state that only children younger than 2 are exempt. The flight attendant also didn’t offer to move Scott to another seat.

Scott, a 53-year-old African American with asthma, was upset. He

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